Solenne Ember Perfume

Free standard shipping on all orders over $125 (US & Puerto Rico)

We know you want your new pieces ASAP — same. 💚

That’s why most orders ship out within 24 hours from Tampa, FL.

Once your order is on the way, standard transit time is typically 3–5 business days (depending on your location).

Puerto Rico orders are currently taking only 3-5 business days!

You’ll receive a tracking number as soon as your order ships so you can follow it every step of the way.

Returns

We offer free returns — easy and stress-free. For full details, please visit our Return Policy page.

A quick note

Once your package leaves us and is in the hands of the carrier, it’s officially on its journey to you. While we can’t control shipping delays or delivery issues, we’re always happy to help guide you if something comes up.

Returns + Exchanges

We want you to love everything you order — but if something’s not quite right, we’ve got you. 💚

You have 30 days from delivery to request a return for a full refund.

Free Returns

Return shipping is on us — always easy, always stress-free.

To start a return, you can either:

• Log into your account on our website, head to your order history, and click “Request Return” for eligible items

• Or email us at verte.tampa@gmail.com and we’ll send your return label your way

Once we receive your return, we’ll process your refund as quickly as possible.

A quick note

All items must be returned in the same condition you received them — unworn, unwashed, and with tags still attached.